A simple rule of thumb is if a task is repeated over and over again using the same method, then surely it can be automated. Interview scheduling is no different. There are parts of the process that require a scheduler’s touch or a more white glove approach, but other aspects can be repetitive and leave room for human error. Those are the tasks that can be automated.
Imagine a scheduler spending valuable time and effort painstakingly putting together the perfect interview panel only to forget to send the invitation to the candidate. Well, not anymore, we say! We’re excited to announce the launch of new automation rules and bots that will keep your interview process moving, without the need for manual intervention!
Let’s uncover how this will work…
How Automation Rules & Bots Are Streamlining Interview Scheduling
Prior to using Rooster, many schedulers resorted to old-school methods such as a shared Google Doc or a similar collaboration tool to put together a panel interview and track the responses from the interviewers. Once they’d received all the responses, updated their spreadsheet, and had the interview lined up perfectly, the last step was sending the invitation to the candidate. But, this step can be easily forgotten with this methodology.
Rooster already allows for the process of creating the most optimum panel within its interface without navigating to an external tool. It’s designed to be a two-step process, collaborating exclusively with the interviewer team at first, without involving the candidate until everything has been set, thus improving the candidate experience. The only downside to this is that the scheduler can forget the second step of sending the invitation to the candidate. Rooster’s new automation rules and bots feature resolves this issue.
Using a series of if/then scenarios within the backend of your Rooster configurations, once all the interviewers have accepted their respective time slots, schedulers can have the interview invitation—with all necessary video conferencing or numbers to dial-in—sent automatically to the candidate.
Below is a configuration example of how this would work. In this scenario, if all interviewers accept the invitation, then the invitation will be sent to the candidate. Or if the candidate/all interviewers decline the invitation, then the interview will automatically be cancelled.
Automation rules can be set at three levels: the tenant admin, scheduler, and interview. Tenant-level bots can be locked for accuracy and to ensure standard operating procedures are followed.
Visual cues allow schedulers to see at a glance if automation has been applied to a specific interview. When automation is enabled a spinning gear icon will appear. Hovering over the gear icon will allow schedulers to see in detail the rules that are in place for the specific interview.
This new feature has now made scheduling a single-step process, streamlined with a simple automated configuration.
It’s simple and there will be no more human error slowing down your interview scheduling process!
Enhance Your Candidate Experience, While Saving Your Team Time & Effort
Not only is this new feature designed to eliminate the human error involved with high-volume scheduling and complex panel interviews, but it will also improve the candidate experience and boost your company’s brand reputation. With this automation configuration, the candidate will not be subjected to any of the back-and-forth involved with calendar management, they’ll only receive the final invitation with a confirmed schedule.
These automation bots are just the first step in what we have in store for our schedulers. Our goal continues to be making interview scheduling as easy and seamless as possible. Stay tuned for more automation features in the future! Want to schedule a complimentary personalized demo to see how this new feature could work for your team? Fill out our contact form and we’ll get you scheduled!