Once you have connected your Zoom account to Rooster, your new Zoom connection will now show under your My Connections tab.
At this point, you are now able to use your new connection from Rooster to Zoom to create Zoom conferences during the interview scheduling process within Rooster.
If you have any problems, feel free to contact us from our Support page.
I am trying to connect a different Zoom account to Rooster, but it’s not letting me do it.
If, when you click the New Link button under the Zoom logo, you are authorizing a Zoom account that you didn’t not want to authorize, then click the Unlink button under your new Zoom connection (under My Connections) and your Zoom connection will be removed from Rooster permanently.
If you want to use a different Zoom account with Rooster, you may need to log out of your currently logged in Zoom account. To logout of Zoom, open a new browser window and go to https://zoom.us and then click Sign Out in the upper right hand corner of the Zoom page. Now when you go back to Rooster to connect a Zoom account to Rooster again, you should be prompted with a Zoom page asking you to log into the correct Zoom account that you want to connect to Rooster.
I see an error page when I try to connect my Zoom account to Rooster.
Please contact us from our Support page for assistance.
3. Uninstalling and Deauthorizing Rooster from your Zoom account
Click the Unlink button under your Zoom connection (under My Connections) and your Zoom connection will be uninstalled and de-authorized from Rooster permanently.
4. Usage of your Zoom account in Rooster
Please go to our Documenation page for a list of use cases and features/actions using your Zoom account in Rooster.
5. Contact Support
Please email us at firstname.lastname@example.org for any questions, issues or concerns or call us at 617.433.9500
We are available Monday – Friday, 9am – 5pm Eastern Time (except national US holidays)
Our first first response Service Level Agreement is 1-2 business days for normal issues, and less than 24 hours for priority issues.