The KPI Every Recruiting Team Is Missing

You measure time-to-fill. You measure cost-per-hire.
But do you measure what’s actually filling the time in between?

Recruiting leaders track dozens of metrics, yet none capture the part of the process that touches every candidate: scheduling

The Blind Spot in Every Dashboard

Most teams can tell you how long it takes to hire but not why it takes that long.
Traditional recruiting KPIs highlight outcomes, not the hidden friction inside the process.

That friction lives in coordination,  the emails, reschedules, and follow-ups that silently stretch hiring cycles. It’s a layer few teams ever measure, yet it’s where some of the most expensive inefficiencies hide.

The Calendar Problem

Talent leaders have dashboards for sourcing, screening, and conversion.
But when it comes to scheduling, there’s silence.

This is the gap TAS™ was built to solve.
Our research shows that scheduling inefficiency is the number one driver of extended time-to-fill, impacting both recruiter productivity and candidate experience.

Until now, there’s been no reliable metric to quantify it,  no standard way to track how effectively interviews are coordinated, confirmed, and completed.

A New Standard for Recruiting Measurement

The Talent Acquisition Scheduling Score (TAS™) introduces the industry’s first benchmark for scheduling performance.

It measures what traditional KPIs miss, the coordination layer, and connects it to business outcomes like speed, efficiency, and experience.
The TAS™ Score gives Talent Acquisition leaders a single, comparable number that reflects how effectively their interview process runs across teams, roles, and regions.

For the first time, you can measure scheduling with the same rigor as sourcing and conversion.

Why It Matters

You can’t improve what you don’t measure.

The TAS™ framework turns an invisible process into an operational metric — one that exposes bottlenecks, validates improvements, and helps recruiting leaders lead with data instead of assumptions.

When scheduling becomes measurable, hiring becomes manageable.

What This Means for Talent Leaders

The recruiting metric you’ve been missing isn’t new. It’s been there all along — buried in your calendar.
Now, it finally has a name, a benchmark, and a measurable impact.

See how your scheduling efficiency stacks up with the TAS™ Benchmark.

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